If we will be moving furniture while cleaning your carpets, please remove all breakables and small items from the areas to be cleaned prior to the appointment time. This includes plants, toys, magazines, etc.
If you have pet(s), you should be aware that at least one door will be ajar while we are working. If you are concerned that your pet(s) may get out, you may want to close them in a room and let us know if you want us to let your pet(s) out before we leave.
We will need to park our mobile cleaning unit as close to the door as possible. Kindly leave us a space and move any vehicles that we may block in, if you will need them while we are there. It is difficult to move our van once we start cleaning.
If you need to cancel or reschedule your appointment , please try to give us as much notice as possible so another job can be scheduled in that time slot.